PRIVACY POLICY

Last Updated: April 29, 2025

INTRODUCTION

United Tree Care LLC (“United Tree Care,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [unitedtreecareservices.com] (the “Site”) or engage with our tree care and landscaping services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to these terms, please do not access or use our Site or services.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or estimate
Schedule tree care or landscaping services
Contact us through our website, by phone, or by email
Subscribe to our newsletter
Complete forms on our website
Post reviews or testimonials
Apply for employment opportunities

The personal information we collect may include:

Name
Email address
Phone number
Address or project location
Payment information
Details about your property and service requirements
Communication preferences
Military or senior status (for discount eligibility)
Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage of the Site, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on those pages
Referral sources
Device information
Location information
Other diagnostic data

Cookies and Tracking Technologies

We and our third-party service providers may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities on our Site. This information may include websites visited, links clicked, and interactions with our Site content.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Site may become inaccessible or not function properly.

HOW WE USE YOUR INFORMATION

We may use the information we collect from you for various purposes, including to:

Provide, maintain, and improve our services
Process and fulfill your service requests
Communicate with you about services, promotions, events, and other news
Respond to your inquiries, comments, or concerns
Send you technical notices, updates, security alerts, and support messages
Monitor and analyze usage patterns and trends
Personalize your experience on our Site
Protect the security and integrity of our Site and business
Comply with legal obligations
For any other purpose with your consent

DISCLOSURE OF YOUR INFORMATION

We may share your personal information in the following situations:

With service providers who perform services on our behalf, such as payment processors, email delivery services, and IT service providers
With our employees, contractors, and affiliated organizations who need to know the information to provide our services
With a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of United Tree Care’s assets
To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce our agreements, including for billing and collection purposes
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of United Tree Care, our customers, or others
With your consent or at your direction

DATA SECURITY

We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any sites you visit.

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, which may include:

The right to access personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to restrict or object to our processing of your personal information
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

CHILDREN'S PRIVACY

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our files.

CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: